Last updated: 2026

A Message in a Poppy respects your privacy and takes the protection of personal information seriously. This Privacy Policy explains in general terms how personal data may be collected, used, and handled when you visit this website or place an order.

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1. Personal Information

When you interact with this website or place an order, certain personal information may be collected where necessary. This typically includes basic contact and delivery details required to process and fulfil an order.

We access only the information needed to complete the order and provide customer support. No separate customer databases are created or maintained by us.

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2. Use of Information

Personal information is used solely for purposes related to the normal operation of this website, including:

• Processing and fulfilling orders

• Shipping products to customers

• Responding to enquiries or messages

• Making general improvements and adjustments to the website and sales process

Personal data is not used for unrelated purposes.

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3. Platform & Third-Party Services

This website is operated using a third-party platform. Customer data is managed and stored through this platform (such as Wix) and its connected services, including payment and delivery providers.

While we have limited access to order details in order to fulfil purchases, the platform is responsible for the technical storage and handling of personal data.

Personal information is not sold, rented, or shared for commercial purposes.

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4. Cookies

This website may use cookies or similar technologies to ensure basic functionality and to gain a general understanding of how visitors interact with the site. These insights are used only for general optimisation and improvement.

Cookie preferences can be managed through browser or site settings.

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5. Data Retention

We do not directly control how long personal data is stored. Personal information is accessible to us only for as long as necessary to process and complete an order.

The website platform retains data in accordance with its own data retention and legal obligations.

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6. Requests & Corrections

If a customer wishes to request a change or correction to their personal information, they must contact us as soon as possible via the email address or contact page on this website.

Such requests must be made before the order has been processed or shipped, as changes may no longer be possible once fulfilment has begun.

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7. Contact

For questions regarding this Privacy Policy or personal information, you may contact:

A Message in a Poppy
Email: amessageinapoppy@hotmail.com
You may also contact us via the contact page on this website.

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8. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page.