Last updated: 2026

This Shipping Policy applies to all orders placed through A Message in a Poppy.

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1. Order Processing

Orders are processed depending on the availability of materials. As all items are handcrafted, processing times may vary.

If certain materials are temporarily unavailable, we will make every reasonable effort to process and complete the order as soon as materials become available.

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2. Shipping Schedule

Orders are shipped twice per week.

During holiday periods, vacation times, or public holidays, processing and shipping times may be longer than usual.

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3. Delivery Times

Delivery times provided on this website are estimates only and may vary depending on destination, postal services, customs procedures, or other factors beyond our control.

We cannot guarantee specific delivery dates.

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4. Shipping Responsibility

Once an order has been shipped, A Message in a Poppy no longer has control over the delivery process.

We are not responsible for delays, loss, or damage caused by postal or delivery services after dispatch.

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5. Customs & Import Charges

For international orders, customs duties, import taxes, or additional charges may apply depending on the destination country.

These charges are imposed by local authorities or carriers, and A Message in a Poppy does not profit from or have control over these costs.
We are not responsible for delays or additional charges resulting from customs clearance procedures.

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6. Incorrect Address Information

Customers are responsible for providing accurate and complete shipping information. We cannot be held responsible for delivery issues caused by incorrect or incomplete address details.